Rhuarc’s Pet Supplies is committed to responsible privacy practices and to complying with the privacy principles contained in the Privacy Act 1988 (Cth), including all amendments to date affecting this legislation, which sets out a number of principles concerning the privacy of individuals.

This privacy policy (‘Privacy Policy’) sets out the conditions applicable to your use of, this Website which is operated under the domain name: rhuarcspetsupplies.com.au (‘Website’) by Rhuarc’s Pet Supplies (‘Rhuarc’s’). Rhuarc’s may amend this Privacy Policy at any time by posting the amendments on this Website which you acknowledge shall constitute sufficient notice to you thereof.

  • Amended: FEBRUARY 2019

Acceptance of policies

You acknowledge and accept that by using this Website, you agree to be bound by this Privacy Policy. If you do not agree with any of these policies, do not use this Website.

Cookies

We use cookies to ensure you get the best experience on our Website. If you continue to browse the site, you accept the use of cookies.

Cookies are needed to get the Website to work. They also help us to know a little bit about how you use our Website, which enables us to improve the browsing experience both for you and for other users. Cookies on this site are primarily used for traffic measurement and optimisation of page content.

You can delete cookies that are already on your computer and/or mobile device by going to the ‘Settings’ section in your browser, which should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to use certain functions of our Website.

The cookies we send to your computer and/or mobile device cannot in any way read your personal data, obtain any information from your browser or direct your computer and/or mobile device to perform any specific actions. They are not designed to be sent to another site, and/or be retrieved by another site.

Collection of your personal information

There are many aspects of the Website which can be viewed without providing personal information; however, for access to Rhuarc’s ‘Contact’ features you are required to submit personally identifiable information. This may include but not limited to your name, address, telephone number and an email address.

How do we protect personal information

We will take reasonable steps to keep any personal information we hold about you secure. Please notify us immediately if you become aware of any breach of security.

However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to, disclosure of, misuse of or loss or corruption of your personal information. Nothing in this Privacy Policy restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Rhuarc’s takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the Website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Rhuarc’s reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Concerns regarding our ‘Privacy Policy’

Should you object to the Privacy Policy or any subsequent modifications thereto or become dissatisfied with this Website, your only recourse (to the extent permitted by law) is to immediately terminate your use of this Website. If you have any issues and/or questions with this Privacy Policy or any rule, guideline or practice which Rhuarc’s uses to operate this Website, please contact us by using any of the following options given below.

  • Privacy Policy, Rhuarc’s Pet Supplies, 328 Melbourne Road, Newport 3015, VIC.

Rhuarc’s Pet Supplies

Rhuarc’s is owned and operated by Mairi Perconte – ABN 85 170 169 175.